How do I return an item?

Defective or Missing Items
If you receive a defective item, the wrong item or the wrong quantity, please contact us immediately. All claims must be made within 5 days of receipt.

If you are unsatisfied with your purchase and have your original receipt or packing slip, we will gladly issue a refund within 30 days of the purchase. Re-stock fee is 20%. There is no re-stock fee if you would like to keep a credit on file for a future purchase. All items must be unused & new condition and be in original packaging complete with all parts & hardware to be eligible to receive full credit. All opened items will incur a 20% restocking fee. No exceptions. Freight is non-refundable. Returns will not be accepted without prior authorization.

Open Box and Clearance Items
All sales are final on open box and clearance items. No refunds or exchanges can be given.

Warranty Items
If you have a defective item that is currently under warranty, please contact our customer service department at 530-232-0608 for assistance.

Shipping and Handling Fees
Shipping and handling fees are non-refundable.

Return How-To:
Request an RMA HERE
After submitting an RMA request a customer service representative will be in contact with you shortly with your RMA #.

C4 Fabworks, LLC
352 Weymouth Way
Chico, CA 95973
CS Phone # 530.592.8884